Employment reference
We hereby confirm that OperAID worked for our company, Contexo GmbH, as a digital production assistant.
During his three-year assignment, OperAID impressed us with his precision, maturity and real efficiency. The following achievements are particularly noteworthy:
Massive reduction in unnecessary service calls -
Savings in the five-digit euro range annually
Consistent performance between FAT and SAT
thanks to fact-based root cause analyses in the event of deviations
Diagnostic times reduced to a few minutes,
what used to take hours
Transparent, real-time machine datav
even after delivery to international customers
Over 20 employees in the commercial and technical departments work with OperAID every day
Implementation in under 48 hours per machine,
standardised and smooth
Optimised support and digitalised training material
directly with delivery of the machine
Strengthening our competitiveness
through significantly shorter response times for customers
Intuitive and self-explanatory user interface -
can be used immediately, even by new employees
Reliable basis for decision-making
for improvement loops and service quality
OperAID not only fulfilled our expectations - it became a central part of our digital value chain. Without it, many of our current services would no longer be sustainable.
We would like to thank OperAID for the excellent collaboration and recommend him without hesitation - as a digital colleague who thinks before it gets expensive.
Matthias Müller
CCO at Contexo GmbH
